Shipping policy

Shipping Policy

Last Updated: June 2026

Welcome to Raya Silver. We are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on Sundays and public holidays.

Shipping Coverage

We currently ship across India to all serviceable pin codes.

Delivery Time

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on location, courier availability, and unforeseen circumstances.

Shipping Charges

Free shipping on all prepaid orders.
Cash on Delivery (COD) charges, if applicable, will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can use the tracking number provided to monitor your shipment.

Delays

Delivery may be delayed due to weather conditions, public holidays, natural disasters, courier partner issues, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Additional shipping charges may apply if an order is returned due to an incorrect or incomplete address.