FAQ
FAQ: What is 925 Sterling Silver?
What is 925 Sterling Silver?
925 Sterling Silver is a premium silver alloy made of 92.5% pure silver and 7.5% other metals (usually copper). The added metals make the jewelry stronger and more durable while preserving the beauty and shine of pure silver. It's the international standard for high-quality silver jewelry.
FAQ: Is 925 Sterling Silver real silver?
Yes. 925 Sterling Silver is genuine silver. Every authentic piece contains 92.5% pure silver, making it one of the most trusted and widely used materials for fine jewelry.
FAQ: Why is it called "925"?
The number 925 refers to the silver content:
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92.5% Pure Silver
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7.5% Strengthening Metals
This balance provides the perfect combination of beauty, durability, and everyday wearability.
FAQ: Does 925 Sterling Silver turn green or black?
925 Sterling Silver does not permanently turn your skin green. Over time, it may naturally tarnish due to exposure to air, moisture, perfumes, or chemicals. Tarnishing is normal and can be easily removed with a silver polishing cloth or a gentle silver cleaner, restoring its original shine.
FAQ: Can I wear 925 Sterling Silver every day?
Yes. 925 Sterling Silver is designed for everyday wear. With proper care, your jewelry will maintain its beauty for years. We recommend removing it before swimming, showering, or using harsh chemicals to help preserve its shine.
Frequently Asked Questions
1. Is your jewelry made of real 925 Sterling Silver?
Yes. All RAYA SILVER jewelry is crafted from genuine 925 Sterling Silver, ensuring quality, durability, and timeless elegance.
2. Will my silver jewelry tarnish?
925 Sterling Silver may naturally tarnish over time due to exposure to air, moisture, and chemicals. Regular cleaning and proper storage will help maintain its shine.
3. Is your jewelry hypoallergenic?
Yes. Our 925 Sterling Silver jewelry is designed to be gentle on sensitive skin. However, individual skin sensitivities may vary.
4. How should I care for my jewelry?
To keep your jewelry looking its best:
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Store it in a dry place.
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Avoid contact with perfumes, lotions, and harsh chemicals.
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Remove it before swimming or exercising.
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Clean it with a soft polishing cloth.
5. How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location.
6. Do you offer free shipping?
Yes. We offer free shipping on eligible orders. Any minimum order value will be shown during checkout or on our announcement bar.
7. Can I return or exchange my order?
Yes. We offer an easy return and exchange policy. Please ensure the item is unused, in its original condition, and returned within the eligible return period.
8. How can I track my order?
Once your order ships, you'll receive a tracking link via email or SMS. You can also use the Track Order page on our website.
9. Do your products come in gift packaging?
Yes. Every order is carefully packaged in premium jewelry packaging, making it perfect for gifting.
10. What payment methods do you accept?
We accept:
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UPI
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Credit & Debit Cards
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Net Banking
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Wallets
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Cash on Delivery (if available)
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Secure online payments
11. Do you offer Cash on Delivery (COD)?
If COD is available for your location, you'll see it as a payment option during checkout.
12. How can I contact customer support?
You can reach us through our Contact page or by emailing our customer support team. We'll respond as quickly as possible.